Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Tina's Flowers and Spices

    Copyright © 2011-2017 Tina's Flowers and Spices. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:  Copyright © 2011-2017 Tina's Flowers and Spices. All rights reserved.



  • Use Of Site
  • Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Tina's Flowers and Spices and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Tina's Flowers and Spices believes that customer conduct violates applicable law or is harmful to the interests of Tina's Flowers and Spices and its subsidiaries.



  • Privacy Policy
  • We respect your privacy.  Therefore we never share or sell your personal information with any third parties.  Any information collected through this site is inteded to be used for this transaction only.  

    Tina's Flowers and Spices has partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

    • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
    • Industry leading encryption hardware and software methods and security protocols to protect customer information
    • Compliance with the Payment Card Industry (PCI) Data Security Standard

    For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.



  • Shipping & Delivery
  • Unless otherwise stated on the Website....Orders placed before 12:00pm pst, will ship same day, Monday-Friday. Orders placed before 8:00am pst, will ship same day, Saturdays.  It is our priority to get every order shipped same day.  If time allows, orders placed after times stated above, will also go out.  

    USPS states that Priority Mail has an estimated delivery of 2-3 days, and Express Mail is a guaranteed 1-3 day delivery, depending on zip code, from shipping date.

    Plants are shipped Priority Mail to assure fresh delivery to you in 2-3 days. They ship on Mondays and Tuesdays to prevent any weekend delays at the Post Office. 

    Poppy pods, flower seeds, soap, spices and other craft/potpourri items are shipped daily, Monday thru Saturday. 

    We are closed on all Federal Holidays.

    All orders are to be paid in U.S. Dollars Only. 

    At this time, Tina's Flowers and Spices ships only to locations within the United States, including Alaska and Hawaii.

    We accept Visa, Mastercard, American Express and Discover Card, and Postal Money Orders. 

    Depending on your credit card company, Declined order totals may take up to 3-4 days to be removed from your credit card transaction history and made available to you.

     

    To pay by Postal Money Order:

     -Go through the checkout process up to the point of entering credit card information

     -Make sure the page has your shipping charges included in the total price due

     -Print out the page and mail to us with payment, Tina's Flowers and Spices, P.O. Box 1102, Ione, CA 95640



  • Return Policy
  • If you are not satisfied with a product you purchased, it may be returned within 7 days of the original purchase date, in it's original, re-sellable condition. You must have a valid receipt dated within 7 days or less from the original purchase date.  Shipping charges are non-refundable.

    Your return must be sent via a traceable method. If you return the item without the ability to track the delivery and we don't receive the item, we will not be responsible for processing the return.

    All refunds will be credited back to the credit card used in the original purchase. 



  • Miscellaneous
  • Tina's Flowers and Spices reserves the right to refuse service to anyone.